Restaurants & Food Service visitor experience
Industry

Conveix for Restaurants & Food Service

Own the guest, not just the cover.

Conveix gives restaurants conversational online ordering and customer reactivation tools so convenience, the customer relationship, and first-party data stay with the operator.

The problem

Marketplaces rent you your own guests.

  • Delivery apps take a cut of every order and keep the customer's details.
  • Traditional menus make customers hunt through categories instead of simply asking for what they want.
  • Ordering and customer reactivation often run as disconnected efforts.
  • You know last night's covers but not which guests are worth winning back.
The Conveix solution

Conversational ordering that turns first orders into repeat orders.

  • OrderDash uses a ChatGPT-style interface to answer menu questions and guide customers to checkout.
  • OrderDash powers direct pickup, local delivery, and QR table ordering with no per-order commission.
  • Passportage turns repeat visits into stamp-based rewards guests actually redeem.
  • Conveix Intelligence identifies lapse risk and powers relevant customer reactivation.
The Conveix connection

Asked, ordered, served, remembered.

Most vendors sell one link in this chain. Conveix runs the whole chain on one guest record — which is why the insight at the end is possible at all.

  1. 01

    OrderDash

    Customers order through a convenient ChatGPT-style conversation

    Online Ordering & Digital Menus
  2. 02

    Passportage

    Repeat visits earn stamp-based rewards without a punch card

    Experience Builder
  3. 03

    Voynexis

    Voice feedback captures the real dining experience

    Voice Survey · NVS Agent
By role

What Conveix changes, depending on your seat.

Owner / Operator

Marketplaces own the guest relationship and take a cut of every cover.

  • Convenient conversational ordering on your own channels
  • Guest record you keep, not one you rent
See conversational ordering

Front of House Manager

Covers, waitlist, and no-shows are managed across three screens.

  • One guided ordering experience across pickup, delivery, and QR service
  • Fewer menu questions and order-entry errors for staff
Run direct ordering

Marketing Manager

No way to tell a first-time diner from a regular in a campaign.

  • Order history and customer preferences on one profile
  • Voice feedback tied to the visit it came from
Own direct ordering
Restaurants & Food Service environment
0%
Commission on direct orders
+17%
Average ticket with upsells
−31%
No-show rate

Who it's for

  • Independent restaurants and small groups
  • Multi-concept restaurant groups
  • Hotel, resort, and venue F&B teams
  • Food halls, breweries, and concessions
Restaurants & Food Service teams using Conveix on site
In the real world

Asked, ordered, served, remembered.

Conveix gives restaurants conversational online ordering and customer reactivation tools so convenience, the customer relationship, and first-party data stay with the operator.

How operators use Conveix

Restaurants, hotel F&B, and food halls use OrderDash to make direct ordering as easy as a conversation and reactivate customers using their own order history and preferences.

  • ChatGPT-style conversational menu and ordering
  • Commission-free pickup, local delivery, and QR ordering
  • Repeat-visit rewards and win-back offers
  • Customer reactivation based on order history
FAQ

Common questions in Restaurants.

How is this different from a delivery marketplace?+

Marketplaces take a cut and own the customer relationship. OrderDash runs on your direct channel, uses a conversational interface for convenience, and keeps the order history you need for customer reactivation.

Do we have to buy the whole platform?+

No. Start with what you need — usually OrderDash for direct ordering — and connect reservations, loyalty, or feedback when you're ready.

Does it integrate with our POS?+

Yes — orders fire to the kitchen through supported POS systems, so staff do not need to re-key them from another tablet.

How does customer reactivation work?+

OrderDash uses first-party order history, preferences, and lapse signals to send relevant offers that encourage another direct order.

Ready when you are

See Conveix on a real restaurants use case.

Book a 30-minute discovery call. We'll show you what's possible with your data, your venue, and your goals.