Conveix for Hotels & Resorts
Conveix gives hotels, resorts, and visitor centers one platform to personalize stays, lift upsell, and turn every guest visit into first-party data.
Guest data dies at check-in.
- PMS knows the reservation, not the stay — upsell happens by luck, not insight.
- Concierge recommendations live on paper and never make it into your CRM.
- Post-stay surveys get under 5% response — the loudest guests dominate.
- Loyalty is property-by-property; cross-property guest behavior is invisible.
One guest graph from arrival to advocacy.
- Itigo builds accessible AI itineraries at check-in and captures stated preferences.
- Passportage turns stays, amenities, and excursions into a measurable loyalty program.
- Voynexis swaps survey forms for 30-second voice check-ins guests actually finish.
- Conveix Intelligence rolls every touchpoint into one revenue-attributed guest profile.
Booking to advocacy, in one guest record.
Most vendors sell one link in this chain. Conveix runs the whole chain on one guest record — which is why the insight at the end is possible at all.
- 01
Itigo
Guest plans the stay with an accessible AI itinerary
Itinerary Builder - 02
OrderDash
Room service and poolside orders run on the same profile
Online Ordering & Digital Menus - 03
Passportage
Amenities and excursions stamp the passport
Experience Builder - 04
Voynexis
A 30-second voice check-in replaces the survey
Voice Survey · NVS Agent - 05
SendCard
Branded souvenirs close the loop and refer new guests
Digital Souvenir
What Conveix changes, depending on your seat.
General Manager
Occupancy is healthy but on-property spend and repeat rate are flat.
- One dashboard tying stays, amenities, and excursions to revenue per guest
- Property-to-property comparison on the same guest record
Director of Guest Experience
Concierge advice never leaves the desk and post-stay surveys go unanswered.
- Accessible AI itineraries handed to guests at check-in
- 30-second voice check-ins with completion rates forms never hit
Marketing & Loyalty Lead
Loyalty is points-for-nights with nothing to say between stays.
- Stamp-based passports that reward on-property behavior, not just bookings
- Segments built from real visit behavior for post-stay campaigns
Who it's for
- Hotel and resort operators
- Hospitality groups and brands
- Visitor centers and DMOs
- Vacation rental managers
Booking to advocacy, in one guest record.
Conveix gives hotels, resorts, and visitor centers one platform to personalize stays, lift upsell, and turn every guest visit into first-party data.
Hotels, resorts, and visitor centers use Conveix to lift upsell, personalize stays with AI itineraries, and turn branded experiences into a guest-behavior signal.
- AI itinerary builder at check-in
- Loyalty passports across properties
- Smart wearables in branded merch
- Digital Souvenir postcards on checkout
Products powering Hotels & Resorts
Itigo
AI day-plans guests opt into — built accessibility-first.
Learn moreTixSimple
Ticketing and booking built for events and attractions.
Learn moreOrderDash
Conversational online ordering built for convenience and repeat business.
Learn morePassportage
Digital + physical passports that stamp the journey.
Learn moreSendCard
AI-generated branded postcards from the visit.
Learn moreCommon questions in Hotels & Resorts.
Do we need every product to start?+
No. Most hotels start with Itigo or Passportage and add products as the program proves out.
How long does deployment take?+
Most properties go live in 2–4 weeks for a first product, faster after that.
Does Conveix replace our PMS?+
No — Conveix integrates with major PMS, POS, and CRM systems.
See what this looks like in the real world.
Cannery Pier Hotel
Guest connectivity, entertainment, reservation and wayfinding technology for an iconic Astoria hotel.
Red Lion Hotels
Guest Wi-Fi, in-room television and local discovery connecting hotel guests with the destination around them.
Oceanside Resort
Networking, satellite, key-card and infrastructure consulting for a coastal resort property.
See Conveix on a real hotels & resorts use case.
Book a 30-minute discovery call. We'll show you what's possible with your data, your venue, and your goals.