Connecting the Hotel Stay Beyond the Front Desk

At Cannery Pier Hotel in Astoria, our hospitality technology work focused on the digital infrastructure guests depend on throughout their stay.

Challenge

Guests only notice hotel technology when it fails.

A memorable hotel experience depends on technology that guests rarely notice when it works correctly — reservations, connectivity, entertainment and access to information about the property and surrounding destination.

Solution

One technology layer around the stay.

Our hospitality technology work included guest entertainment and leisure technologies, reservation technology, television systems, guest Wi-Fi and digital wayfinding.

Rather than treating these as isolated systems, the objective was to create a more seamless technology layer around the guest stay.

Outcome

A more connected hotel environment supporting guests from reservation through their on-property experience.

Technology & capabilities

Guest Wi-Fi
Hotel television systems
Reservation technology
Guest entertainment technology
Wayfinding
Hospitality infrastructure
Technology consulting

Experience that shaped Conveix

Long before today's Conveix platform brought these capabilities together under one intelligence layer, our team was solving many of the same problems in the field. The lessons from projects like this directly inform how we build connected experiences today.

Then