Connecting Guests to the Hotel — and the Destination

Our hospitality technology work with Red Lion Hotels focused on some of the most frequently used technology touchpoints during a hotel stay: Wi-Fi, television, guest information and local discovery.

Challenge

Connectivity is the floor, not the ceiling.

Hotel technology needs to do more than provide connectivity. It can become a communication channel connecting guests with hotel services, amenities and nearby businesses.

Solution

Turn the in-room screen into a destination channel.

Our work incorporated guest Wi-Fi, television technology and in-room local advertising capabilities, creating opportunities to connect hotel guests with relevant services and nearby experiences.

Outcome

Technology infrastructure that supported the stay while creating additional opportunities for communication between the hotel, guests and surrounding destination.

Technology & capabilities

Guest Wi-Fi
In-room television
Hospitality technology
Local advertising
Guest experience
Destination discovery

Experience that shaped Conveix

Long before today's Conveix platform brought these capabilities together under one intelligence layer, our team was solving many of the same problems in the field. The lessons from projects like this directly inform how we build connected experiences today.

Then