Privacy Policy

1. Introduction

Conveix is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our websites, applications, and services.

2. Information We Collect

• Information you provide: contact details, account information, survey responses, voice feedback transcripts, and content you upload.
• Information we collect automatically: device and browser information, IP address, usage data, location data where permitted, and interactions with our products.
• Information from third parties: data received from integrated partners, booking systems, or authentication providers, subject to their privacy policies.

3. How We Use Information

We use the information we collect to provide and improve our services, personalize experiences, process transactions, communicate with you, analyze trends, maintain security, and comply with legal obligations.

4. Sharing and Disclosure

We do not sell personal information. We may share information with service providers who perform functions on our behalf, with business partners when you choose to integrate with their services, or when required by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our services, understand usage, and improve performance. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

6. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect information. We retain personal information only as long as necessary for the purposes described in this policy or as required by law.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal information. To exercise these rights, contact us using the information below.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy with an updated effective date and notify you where required.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at welcome@conveix.com.