Restaurant Online Ordering System Without Marketplace Commission
OrderDash is a convenient online ordering system with a ChatGPT-style interface that guides customers from menu discovery to checkout and helps restaurants reactivate them later.
Marketplace ordering trades margin for reach and keeps the customer. Direct ordering keeps both, but only if the menu, the checkout, and the kitchen workflow are good enough that guests actually use it.
What it does
- ChatGPT-style conversational ordering that answers menu questions and guides choices
- Direct ordering for pickup, local delivery, QR table service, and kiosks from one menu
- Modifiers, structured upsells, and real-time item availability
- Order-ahead and timed pickup windows for peak periods
- POS integration so tickets fire to the kitchen without a second tablet
- Customer reactivation powered by first-party order history and preferences
Who it's for
- Restaurants running pickup and delivery direct
- Hotel room service and poolside F&B
- Stadium, festival, and attraction concessions
- Food halls and multi-vendor venues
The difference: the order and the customer both stay yours.
- No per-order commission — pricing is a platform fee.
- Contact details, order history, and preferences remain in your guest record.
- Ordering data powers customer reactivation, so win-back offers can reflect what someone actually bought.
One record, end to end.
- 01
OrderDash
Guests order direct for pickup, delivery, or the table
- 02
SendCard
Branded offers support customer reactivation after the meal
Products in this solution
Questions buyers ask.
How do restaurants integrate online ordering with POS systems?
OrderDash pushes orders directly into supported POS systems, so tickets print in the kitchen on the existing workflow and staff never re-key an order from a separate tablet.
How do online ordering systems reduce order errors?
Guests build the order themselves with structured modifiers, and the ticket reaches the kitchen without a verbal or handwritten step, which removes the two most common sources of error.
Why does a restaurant need its own online ordering system?
Direct ordering keeps the margin that a marketplace takes and keeps the customer relationship, which is what makes repeat-visit marketing possible at all.
How do we promote a direct ordering system?
OrderDash makes the menu easy to explore through conversational ordering, then uses first-party order history to reactivate customers with relevant offers.
Can we use the same system for concessions or room service?
Yes. One menu engine powers pickup, delivery, QR table ordering, concession kiosks, and in-room service.
Better experiences. Better data. Same platform.
See how Conveix gives operators in hospitality, government, education, retail, festivals, and chambers one platform — itineraries, ticketing, wayfinding, loyalty, voice, souvenirs, and unified analytics.